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The Raenest Physical Card Explained

The Raenest Physical Card is your everyday spending card. Powered by Visa, it lets you pay locally and internationally, in-store, online and at ATMs, straight from your Raenest balances.
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You already receive, hold and convert your money on Raenest. With the physical card, you can spend it there too, without moving it to a traditional bank first. Everything you need to manage your money, in one place.

At a Glance

Here's what you can expect from the Raenest Physical Card:

  • Visa Platinum physical debit card for everyday spending

  • Pay locally and internationally, in-store, online and at ATMs

  • Spend across your eligible Raenest balances, including USD, USDC, USDT, NGN, GBP and EUR

  • No need to move money to a traditional bank before you spend

  • No card funding required before making payments, and no funding fees

  • Choose the order in which your balances are used

  • Set your own daily spending limit

  • Activate your card and create your PIN in the app when it arrives

  • 3D Secure authentication for added security

  • Freeze and unfreeze your card instantly in the Raenest app

What You Can Do With Your Physical Card

  1. Pay in-store: Use your card at any merchant that accepts Visa, at home or abroad.

  2. Withdraw cash: Withdraw cash at supported ATMs. ATM fees and currency conversion fees may apply.

  3. Shop online: Pay for online purchases, subscriptions and other payments where you enter your card details.

  4. Spend directly from your balances: Your card links to your Raenest balances, so you don't need to fund it before making a payment.

  5. Control your spending order: Choose which balance your card uses first. If that balance doesn't have enough funds, your card automatically moves to the next balance in your order.

  6. Set your daily limit: Choose your own daily spending limit, up to the maximum allowed for your KYC level. For example, if your KYC level allows up to $10,000 a day, you can set your limit at $1,000, $3,000, $5,000 or $10,000.

  7. More control and security: Freeze your card instantly whenever needed, and complete online payments securely with 3D Secure, using a one-time code (OTP) we send by email and push notification.

Delivery

  • Physical cards are available to users in Nigeria, Ghana, Kenya, Uganda, Egypt, South Africa, Rwanda, and the Philippines. You can have one physical card at a time.

  • Your card will arrive within 15 business days of ordering. Delivery times may vary by location.

  • We'll notify you when your card is created, shipped and delivered.

  • When your card arrives, activate it and create your PIN in the Raenest app before your first payment.

Fees

  • Card creation fee: $3 (one-time).

  • Delivery fee: $15 for delivery within Nigeria, and $40 for delivery outside Nigeria.

  • Transaction fee: A $0.70 fee applies to every successful card transaction.

  • Cross-border processing fee: Payments made on non-US websites or in currencies other than USD attract a 2% + $0.40 Visa cross-border processing fee.

  • ATM withdrawal fee: $2 + 2% per withdrawal.

Learn more about our physical card fees here.
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Manage Your Card

  • Manage your card directly from the Raenest app.

  • Access your card number, cardholder name, expiry date, CVV and billing address securely whenever you need them.

  • View your transaction history to keep track of every payment made with your card.

  • Add, remove or reorder the balances your card spends from.

  • Change your daily spending limit at any time from Cards > your card > Card Limit, up to your maximum.

  • Freeze your card instantly whenever you want to temporarily stop transactions. You can unfreeze it later from the app.

  • If you no longer need your card, you can terminate it directly from the app.

Remember, we are here to help if you need assistance. Reach out to our support team anytime via in-app chat or email at [email protected].

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