# Raenest \(formerly Geegpay\) Help Center

> Answers from the Raenest \(formerly Geegpay\) team

## Onboarding and Sign up

- [Raenest \(Formerly Geegpay\) Personal Account](https://help.raenest.com/en/articles/6307378-raenest-formerly-geegpay-personal-account.md): Step by step guide on how to create a Raenest Personal account
- [Verifying Your Raenest \(Formerly Geegpay\) Account: Step-by-Step Guide](https://help.raenest.com/en/articles/6309281-verifying-your-raenest-formerly-geegpay-account-step-by-step-guide.md): Completing your KYC on Raenest
- [Raenest Personal Account \(Non- US Residents\)](https://help.raenest.com/en/articles/12529105-raenest-personal-account-non-us-residents.md): How to Create a Raenest Personal Account
- [How to set up and verify your Raenest account in India](https://help.raenest.com/en/articles/13600498-how-to-set-up-and-verify-your-raenest-account-in-india.md)
- [How to set up and verify your Raenest account in the Philippines](https://help.raenest.com/en/articles/13600513-how-to-set-up-and-verify-your-raenest-account-in-the-philippines.md)
- [Your Employment Details on Raenest \(Formerly Geegpay\).](https://help.raenest.com/en/articles/6955593-your-employment-details-on-raenest-formerly-geegpay.md): Understanding the employment section on your Raenest onboarding
- [Why We Ask for Your BVN During Sign-up \(Nigerian Users Only\).](https://help.raenest.com/en/articles/9325337-why-we-ask-for-your-bvn-during-sign-up-nigerian-users-only.md)
- [Raenest Referral Program Help Guide](https://help.raenest.com/en/articles/10040960-raenest-referral-program-help-guide.md): This help article explains how the referral program works, including how users can earn bonuses by inviting others and the requirements.
- [Allowed Characters for First and Last Names on Raenest](https://help.raenest.com/en/articles/12470762-allowed-characters-for-first-and-last-names-on-raenest.md)
- [Accepted ID Documents for Verifying Your Identity on Raenest](https://help.raenest.com/en/articles/12470813-accepted-id-documents-for-verifying-your-identity-on-raenest.md)
- [Why We Recommend Using Your International Passport for ID Verification](https://help.raenest.com/en/articles/12470844-why-we-recommend-using-your-international-passport-for-id-verification.md)
- [Tips to Help You Complete Your ID Verification Successfully](https://help.raenest.com/en/articles/12472438-tips-to-help-you-complete-your-id-verification-successfully.md)

## US Bank Account for US Residents

- [SSN for Verification](https://help.raenest.com/en/articles/12495277-ssn-for-verification.md): Why We Ask for Your SSN During Verification
- [Accepted Documents for ID Verification \(US Residents\).](https://help.raenest.com/en/articles/12495288-accepted-documents-for-id-verification-us-residents.md)
- [How to Create a Raenest Personal Bank Account in the US.](https://help.raenest.com/en/articles/12529766-how-to-create-a-raenest-personal-bank-account-in-the-us.md)

## Bank Accounts

- [Creating Your Bank Account on Raenest \(formerly Geegpay\).](https://help.raenest.com/en/articles/8181494-creating-your-bank-account-on-raenest-formerly-geegpay.md): How to Create a Raenest Personal Account
- [How to Create Your New Raenest USD Account.](https://help.raenest.com/en/articles/15566150-how-to-create-your-new-raenest-usd-account.md)
- [Receiving International Payments with Raenest](https://help.raenest.com/en/articles/8181717-receiving-international-payments-with-raenest.md): How to receive international payment with your Raenest virtual account
- [About Your USD Account.](https://help.raenest.com/en/articles/12522082-about-your-usd-account.md)
- [About Your EUR Account.](https://help.raenest.com/en/articles/12522101-about-your-eur-account.md)
- [About Your GBP Account.](https://help.raenest.com/en/articles/12522302-about-your-gbp-account.md)
- [About Your NGN Account.](https://help.raenest.com/en/articles/12522307-about-your-ngn-account.md)
- [How to Open a USD, GBP, or EUR Personal Bank Account on Raenest \(Non-US\).](https://help.raenest.com/en/articles/12530218-how-to-open-a-usd-gbp-or-eur-personal-bank-account-on-raenest-non-us.md)
- [Create a Nigerian Bank Account in US.](https://help.raenest.com/en/articles/12530233-create-a-nigerian-bank-account-in-us.md): How to Create a Nigerian Bank Account on Raenest as a US User
- [Everything You Need to Know About Your New Raenest USD Account](https://help.raenest.com/en/articles/15566114-everything-you-need-to-know-about-your-new-raenest-usd-account.md)
- [How to Update Your Payment Details on Upwork, Fiverr, and Other Platforms.](https://help.raenest.com/en/articles/15566162-how-to-update-your-payment-details-on-upwork-fiverr-and-other-platforms.md)

## Employment Details

- [What is Contract or Payment Evidence and Why Do We Ask for It?](https://help.raenest.com/en/articles/12494846-what-is-contract-or-payment-evidence-and-why-do-we-ask-for-it.md)
- [What Is a Fiverr Certificate of Earnings and Why Do We Ask for It?](https://help.raenest.com/en/articles/12494840-what-is-a-fiverr-certificate-of-earnings-and-why-do-we-ask-for-it.md)
- [What Is an Upwork Certificate of Earnings and Why Do We Ask for It?](https://help.raenest.com/en/articles/12494835-what-is-an-upwork-certificate-of-earnings-and-why-do-we-ask-for-it.md)
- [How to link your Raenest\(Formerly Geegpay\) USD account with PayPal](https://help.raenest.com/en/articles/6819072-how-to-link-your-raenest-formerly-geegpay-usd-account-with-paypal.md)
- [How to link your Raenest \(Formerly Geegpay\) USD account with Payoneer](https://help.raenest.com/en/articles/6819067-how-to-link-your-raenest-formerly-geegpay-usd-account-with-payoneer.md)
- [How to link your Raenest \(Formerly Geegpay\) USD account with Fiverr](https://help.raenest.com/en/articles/6819065-how-to-link-your-raenest-formerly-geegpay-usd-account-with-fiverr.md)
- [How to link your Raenest \(Formerly Geegpay\) USD account with Upwork](https://help.raenest.com/en/articles/6819062-how-to-link-your-raenest-formerly-geegpay-usd-account-with-upwork.md)
- [What Is an Amazon KDP Earnings Report and Why Do We Ask for It?](https://help.raenest.com/en/articles/12542677-what-is-an-amazon-kdp-earnings-report-and-why-do-we-ask-for-it.md)
- [What is the TikTok Creator Fund Payout Statement and why do we ask it?](https://help.raenest.com/en/articles/12545793-what-is-the-tiktok-creator-fund-payout-statement-and-why-do-we-ask-it.md)
- [What is a Selar Sales Transaction Report and Why Do We Ask For It?](https://help.raenest.com/en/articles/12545797-what-is-a-selar-sales-transaction-report-and-why-do-we-ask-for-it.md)
- [What is an AdSense Earnings Statement and Why Do We Ask for it?](https://help.raenest.com/en/articles/12545799-what-is-an-adsense-earnings-statement-and-why-do-we-ask-for-it.md)
- [What is an AdSense or Site Monetisation Report and Why Do We Ask for it?](https://help.raenest.com/en/articles/12545804-what-is-an-adsense-or-site-monetisation-report-and-why-do-we-ask-for-it.md)
- [What is a Spotify Royalty Report \(Payout Statement\) and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545815-what-is-a-spotify-royalty-report-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a Facebook Payout Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545820-what-is-a-facebook-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a Udemy Instructor Payment Report and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545821-what-is-a-udemy-instructor-payment-report-and-why-do-we-ask-for-it.md)
- [What is a Coursera Instructor Payout Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545824-what-is-a-coursera-instructor-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a NovoEd Instructor Payout Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545831-what-is-a-novoed-instructor-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a Thinkific Payout Report and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545836-what-is-a-thinkific-payout-report-and-why-do-we-ask-for-it.md)
- [What is a Supercast Creator Payout Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545847-what-is-a-supercast-creator-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a Supercast Creator Payout Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545854-what-is-a-supercast-creator-payout-statement-and-why-do-we-ask-for-it.md)
- [What is a RedCircle Earnings Payout Report and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545856-what-is-a-redcircle-earnings-payout-report-and-why-do-we-ask-for-it.md)
- [What is a Substack Revenue \(Payout\) Statement and Why Do We Ask for It?](https://help.raenest.com/en/articles/12545861-what-is-a-substack-revenue-payout-statement-and-why-do-we-ask-for-it.md)
- [X Monetisation Payout Statement.](https://help.raenest.com/en/articles/12545869-x-monetisation-payout-statement.md)

## Invoicing and Employer Billing

- [How to Send an Invoice on Raenest](https://help.raenest.com/en/articles/8181577-how-to-send-an-invoice-on-raenest.md): Creating and sending an invoice to your clients via Raenest

## Raenest Fast Track

- [Getting Paid Faster with Raenest FastTrack](https://help.raenest.com/en/articles/12802281-getting-paid-faster-with-raenest-fasttrack.md)
- [Troubleshooting Upwork Connection Issues for Raenest FastTrack](https://help.raenest.com/en/articles/12802316-troubleshooting-upwork-connection-issues-for-raenest-fasttrack.md)

## Transfer and Withdraw Fund

- [Sending Money on Raenest](https://help.raenest.com/en/articles/8170768-sending-money-on-raenest.md): Follow these simple steps to send money securely and efficiently within the Raenest app
- [Managing Beneficiaries on Your Raenest Account: Adding and Deleting Contacts](https://help.raenest.com/en/articles/8181723-managing-beneficiaries-on-your-raenest-account-adding-and-deleting-contacts.md)

## Virtual cards

- [Creating Your Virtual Card on Raenest](https://help.raenest.com/en/articles/8181549-creating-your-virtual-card-on-raenest.md): Geegpay offers the convenience of creating virtual cards
- [Virtual Card Charges on Raenest](https://help.raenest.com/en/articles/6391318-virtual-card-charges-on-raenest.md): Details about virtual accounts creation and transaction fee
- [Virtual card funding and spending limits](https://help.raenest.com/en/articles/6394280-virtual-card-funding-and-spending-limits.md)
- [Possible Reasons for Card Transaction Failure](https://help.raenest.com/en/articles/6859751-possible-reasons-for-card-transaction-failure.md): Why Your Raenest USD Virtual Card Transaction May Fail
- [How to fund your USD virtual card with Naira](https://help.raenest.com/en/articles/6450755-how-to-fund-your-usd-virtual-card-with-naira.md): Easily fund your virtual USD card with Naira
- [Funding Your Virtual Card on Raenest](https://help.raenest.com/en/articles/8181588-funding-your-virtual-card-on-raenest.md): How to fund your Raenest virtual card and use it for seamless payments
- [Using Your Raenest Virtual Card](https://help.raenest.com/en/articles/8181590-using-your-raenest-virtual-card.md)
- [Raenest Dollar Card FAQ](https://help.raenest.com/en/articles/9520580-raenest-dollar-card-faq.md): This FAQ provides information about the card, including how to create and use it. It covers questions related to fees, security, and limits.
- [Raenest 2025 Black Friday Cashback Campaign: Everything You Need to Know](https://help.raenest.com/en/articles/12915378-raenest-2025-black-friday-cashback-campaign-everything-you-need-to-know.md)

## Wallets & Currencies

- [Managing Multiple Currencies in Your Raenest Wallet](https://help.raenest.com/en/articles/8181604-managing-multiple-currencies-in-your-raenest-wallet.md)
- [Accessing Your Transaction History: How to Download Your Account Statement](https://help.raenest.com/en/articles/8181689-accessing-your-transaction-history-how-to-download-your-account-statement.md): How to download your Raenest Account Statement
- [Currency Conversion in Raenest: Convert USD to NGN](https://help.raenest.com/en/articles/8181729-currency-conversion-in-raenest-convert-usd-to-ngn.md)
- [Introducing Rewards: All You Need To Know](https://help.raenest.com/en/articles/10090778-introducing-rewards-all-you-need-to-know.md): Rewards lets you earn monthly rewards based on your USD wallet activity and account standing.

## Funding Your Wallet

- [Adding Funds to Your Raenest Naira \(NGN\) Wallet](https://help.raenest.com/en/articles/8181558-adding-funds-to-your-raenest-naira-ngn-wallet.md): Funding your Raenest NGN wallet for your transactions
- [Adding Funds to Your Raenest Wallet](https://help.raenest.com/en/articles/8159973-adding-funds-to-your-raenest-wallet.md): How to add funds to your Raenest wallet \(NGN\)

## Securing your Account

- [How to Reset or Change Your Password on Raenest.](https://help.raenest.com/en/articles/12495945-how-to-reset-or-change-your-password-on-raenest.md)
- [Enabling 2FA for Extra Security](https://help.raenest.com/en/articles/8181698-enabling-2fa-for-extra-security.md)
- [How to Reset Your 2FA on Raenest.](https://help.raenest.com/en/articles/12495949-how-to-reset-your-2fa-on-raenest.md)

## Fees and Charges

- [Bank Accounts Deposit Charges on Raenest](https://help.raenest.com/en/articles/6382330-bank-accounts-deposit-charges-on-raenest.md): Details about our bank accounts fee
- [Our Supported Payout Countries, Currency, and Fees](https://help.raenest.com/en/articles/9229531-our-supported-payout-countries-currency-and-fees.md): Explore our list of supported countries and currencies, plus, gain transparency into our transfer fees.
- [Conversion Fees on Raenest](https://help.raenest.com/en/articles/13285320-conversion-fees-on-raenest.md): This article explains how conversion fees work on Raenest, including when they apply, how much you can be charged, and how fees are capped.

## Bill Payments

- [Bills Payment with Discounts!](https://help.raenest.com/en/articles/11690009-bills-payment-with-discounts.md)

## Raenest Perks

- [Raenest Perks](https://help.raenest.com/en/articles/11840803-raenest-perks.md): Exclusive Discounts, Tools, and Services for You.
- [Frequently Asked Questions – Raenest Perks](https://help.raenest.com/en/articles/11840861-frequently-asked-questions-raenest-perks.md)

## Add Money

- [How to Add Money to Your Account.](https://help.raenest.com/en/articles/12494979-how-to-add-money-to-your-account.md)
- [Available Funding Methods By Currency.](https://help.raenest.com/en/articles/12494992-available-funding-methods-by-currency.md)
- [Maximum Transaction Limits Allowed by KYC Level.](https://help.raenest.com/en/articles/12495007-maximum-transaction-limits-allowed-by-kyc-level.md)

## Stablecoins on Raenest

- [Everything You Need to Know About Stablecoins on Raenest.](https://help.raenest.com/en/articles/12495162-everything-you-need-to-know-about-stablecoins-on-raenest.md)

## Payment Links

- [Understanding Payment Links and Fees on Raenest](https://help.raenest.com/en/articles/12539669-understanding-payment-links-and-fees-on-raenest.md)

## U.S. Stocks

- [Welcome to Nest — Your Space to Grow Wealth.](https://help.raenest.com/en/articles/12522528-welcome-to-nest-your-space-to-grow-wealth.md)
- [Stock Investing.](https://help.raenest.com/en/articles/12495220-stock-investing.md): A Beginner’s Guide to Stock Investing.
- [Investing in U.S. Stocks on Raenest.](https://help.raenest.com/en/articles/13334504-investing-in-u-s-stocks-on-raenest.md)
- [Auto-Invest on Raenest: How It Works and How to Set It Up](https://help.raenest.com/en/articles/15165958-auto-invest-on-raenest-how-it-works-and-how-to-set-it-up.md)