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Conversion Fees on Raenest

This article explains how conversion fees work on Raenest, including when they apply, how much you can be charged, and how fees are capped.

What Is a Conversion Fee?

A conversion fee may apply when you convert money from one currency to another on Raenest.

For example:

  • USD → NGN

  • GBP → PHP

  • USD → GBP

  • NGN → KES

How Much Is the Conversion Fee?

Conversion fees vary depending on the currencies you are converting between.

Before you convert, you’ll always see the applicable conversion fee, exchange rate, and the amount you’ll receive.

We recommend reviewing these details on the conversion screen before confirming your transaction.

When Are Conversion Fees Charged?

A conversion fee may apply whenever you convert between different currencies on Raenest.

When Conversion Fees Do Not Apply

A conversion fee does not apply when there is no currency conversion involved, such as:

  • Sending money in the same currency

  • Receiving money without converting it

Where Can I See My Conversion Fee?

Before completing a conversion, Raenest will show you:

  • The exchange rate

  • The applicable conversion fee

  • The amount you’ll receive

Please review these details before confirming your transaction, as fees vary depending on the currencies you are converting between.

Need Help?

If you have questions about a specific conversion or fee, please contact Support through the Raenest app or Help Centre.

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